LTS LOTUS KOZMETİK SAN. DIŞ TİC. LTD. ŞTİ. PRIVACY POLICY

 

1. Introduction

LTS LOTUS KOZMETİK SAN. DIŞ TİC. LTD. ŞTİ. (“Company”, “Firm”, “We”), places great importance on the security of our visitors’ and customers’ personal data in the services we provide through our websites www.venuenails.com, www.venuenails.com.tr, and www.venueshop.com.tr. This Privacy Policy has been prepared to explain for what purposes and how your personal data is processed, and how you can exercise your rights in accordance with the Personal Data Protection Law No. 6698 (“KVKK”).

 

2. Data Controller and Contact Information

The data controller responsible for processing your personal data is:
LTS LOTUS KOZMETİK SAN. DIŞ TİC. LTD. ŞTİ.
Address: TOMTOM MAH.İSTİKLAL CD.NO:187/149 BEYOĞLU İŞ MER. KAT 2,
ISTANBUL, BEYOĞLU, 34000 Turkey
Phone: +902129360189
E-mail (For KVKK Applications): info@venuenails.com
Website: www.venuenails.com

 

3. Which Personal Data is Collected and How is it Processed?

Through our website, your personal data listed below may be processed for the following purposes, generally obtained directly from you:

• Identity and Contact Information: Name, surname, email address, phone number, billing/delivery address (if online shopping is made).
• User Transaction Information: IP address, browser information, device information, operating system, site login-logout times, page view durations, search terms (via cookies and similar technologies).
• Financial Information: Credit card information is not collected directly by us. Payment transactions are carried out through SSL-certified secure payment gateway providers (e.g., iyzico, PayU, Stripe), and the privacy policies of these providers apply. Only financial summary information such as order amount and payment confirmation may be processed.
• Your Requests: Customer service contact form, live support records, requests and message content you send us via email.

 

4. Purposes of Processing Personal Data

Your collected personal data is processed primarily for the following purposes:

• To provide and improve the products and services offered through our website,
• Creation, processing, and delivery of your orders,
• Customer relationship management, responding to your complaints and requests,
• Fulfillment of our obligations arising from legislation (invoice, archive, etc.),
• Ensuring the security of our website, resolving technical issues, and preventing misuse,
• Conducting marketing communication activities regarding campaigns, innovations, and products within the framework of legal permissions (however, no marketing emails are sent without your explicit consent).

 

5. Transfer of Personal Data

Your personal data is not disclosed or shared with any third party except as required by law. However, it may be shared limitedly with the following parties for the purpose of providing our services:

• Service Providers: Data processor parties such as hosting providers, payment systems, email sending platforms, cargo companies (only to the extent necessary to perform the service).
• Legal Authorities: To authorized public institutions and organizations, only in case of a legal obligation (e.g., court order or official investigation).

 

6. Cookies and Similar Technologies

Our website uses cookies to improve your user experience, analyze site traffic, and show you personalized content. Cookies are small text files stored on your device via your browser. You can refuse cookies or set your browser to notify you about them by changing your browser settings. However, this may cause some features of our website not to function properly.

 

7. Security of Your Personal Data

We take maximum effort to implement appropriate technical and administrative security measures (encryption, access controls, firewalls) to prevent unauthorized access, alteration, disclosure, or destruction of your personal data.

 

8. Your Rights Under the KVKK

In accordance with Article 11 of the KVKK, regarding your personal data you have the right to:

• Learn whether it is being processed,
• Request information if processed,
• Learn the purpose of processing and whether it is used accordingly,
• Know the third parties to whom it is transferred domestically or abroad,
• Request rectification if incomplete or inaccurately processed,
• Request deletion or destruction within the framework of the conditions
  stipulated in Article 7,
• Request notification of the operations carried out pursuant to sub-paragraphs
  (d) and (e) to third parties to whom it has been transferred,
• Object to the occurrence of a result against you by analyzing the processed
  data exclusively through automated systems,
• Request compensation for damage in case of damage due to unlawful
  processing.

 

9. How Can You Exercise Your Rights?

To exercise your rights mentioned above, you can submit your written request, along with documents verifying your identity, in accordance with the “Communiqué on the Procedures and Principles of Application to the Data Controller”, via email to [info@venuenails.com] or via post to [TOMTOM MAH.İSTİKLAL CD.NO:187/149 BEYOĞLU İŞ MER. KAT 2,İSTANBUL, BEYOĞLU, 34000 Türkiye ]. Your request will be evaluated and concluded free of charge within the periods stipulated in the KVKK (generally 30 days).

10. Changes

This Privacy Policy may be updated due to changes in legislation or our company practices. The updated policy will become effective upon publication on our site at the same link. We may also inform you separately about significant changes.

11. Contact

You can reach us through the contact channels specified above for any questions regarding this Privacy Policy.